Colleen Cimone
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Recent activity by Colleen Cimone-
What is SeatGeek?
SeatGeek is a ticket platform that brings ticket buyers and sellers together right here in one place. Want to sell your own tickets? Do it with a tap on SeatGeek’s Marketplace and we’ll even give ...
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What are mobile transfer tickets and how are they delivered?
What's a mobile transfer?Mobile transfers (or mobile transfer tickets) are mobile e-tickets which are delivered in a venue-specified format via an email, account manager, link, or incoming transfer...
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How do I use my promo code?
Promo codes, or "SeatGeek Credit," can be entered at checkout or in the Promo Codes tab of your account settings. You do need to be signed into your SeatGeek account to use a promo code, but it's e...
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How do I verify my SeatGeek email and phone number?
You can verify your phone and email address by heading to the My Account page of your SeatGeek account. Then select the “personal info” section: Verify Email Address: Scroll down until you see y...
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How do I sign up for Pay As We Play?
If you're a season ticket holder for an NFL team, and receive and manage your tickets in the SeatGeek app, you can choose to pay for your playoff tickets as your team secures home games with the Pa...
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Why can't I sell or send my tickets?
There are a couple possibilities of why this may be the case: It's possible you owe an amount from your invoice for the season. However, if you already paid your invoice, contact your rep and they...
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How do I make a payment on my invoice?
There’s a couple of options! Log into your SeatGeek account and head to your Account Manager by hovering over your username and clicking ‘Manage Account’. Click on the ‘Payment’ tab right next to ...
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Can I Use SeatGeek Data or an API?
Short answer? Yes! Check out the info below for details. Have other people written stories using SeatGeek ticket data? Definitely! We keep a frequently-updated list of SeatGeek press mentions an...
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How do I update my SeatGeek email?
Note: Updating the email address in your SeatGeek account will not update the email on your current or previous orders. If you used the wrong email address on an order, contact us and we can help!...
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What is an Access Code?
An access code is a code which grants access to special inventory for a specific event. Access codes are most commonly required for tickets being sold during things like presales and membership-onl...