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  2. Other FAQs

Other FAQs

Your VibeVenue Order FAQs

  • Can I change, cancel, or get a refund for my tickets after an order is placed?
  • Can I trust the tickets sold on VibeVenue?
  • How can I get accessibility assistance for buying and selling tickets?
  • What are Standing Room Only (SRO) or General Admission (GA) tickets?
  • Using your Google Wallet or Apple Wallet to hold and display mobile tickets
  • What happens if my event is postponed?
See all 23 articles

Your VibeVenue Account FAQs

  • How do I verify my SeatGeek email and phone number?
  • How do I update my SeatGeek email?
  • Why am I not receiving emails from SeatGeek?
  • Why is my account locked?
  • How do I add tickets to my SeatGeek account?
  • How do I send tickets?
See all 12 articles

How to Buy Tickets on VibeVenue

  • How do I use my promo code?
  • Paying with Affirm: FAQs
  • Does SeatGeek have a military discount?
  • Can I buy a ticket to an event that has already started?
  • Can I buy tickets as a gift?
  • Does my infant need a ticket?
See all 34 articles

How to Sell Tickets on VibeVenue

  • Selling College Sports, Performing Arts, and Arena or Venues tickets: FAQ
  • How do I sell tickets on the VibeVenue Marketplace?
  • What do I need to provide in order to sell tickets, and why?
  • What is Smart Pricing?
  • Why can't I see my listing?
  • How do I sell my NFL tickets on SeatGeek?
See all 12 articles

More FAQs

  • What is SeatGeek?
  • Can I Use SeatGeek Data or an API?
  • What is Parties?
  • How to Spot Scams
  • What is the secondary ticket market?
  • Can I use SeatGeek on my mobile device?
See all 9 articles
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