Your VibeVenue Order FAQs
- Can I change, cancel, or get a refund for my tickets after an order is placed?
- Can I trust the tickets sold on VibeVenue?
- How can I get accessibility assistance for buying and selling tickets?
- What are Standing Room Only (SRO) or General Admission (GA) tickets?
- Using your Google Wallet or Apple Wallet to hold and display mobile tickets
- What happens if my event is postponed?
- Refundable Tickets: FAQ
- What happens if my event is canceled?
- Do I have to print my tickets?
- My tickets were in my VibeVenue account but now they are “Pending”
- Why do my tickets have someone else's name on them?
- What if a ticket has an obstructed or limited view?
- Why was my order canceled?
- The venue can't scan my tickets. What should I do?
- Can I add another ticket to my order after it’s been placed?
- Why aren't my orchestra tickets in the center of the row?
- My tickets are closer than what I ordered. What happened?
- I entered the wrong email or shipping address for my order. How can I change it?
- What are the seat numbers for my tickets?
- How do I contact SeatGeek customer service?
- Why was I offered replacement tickets?
- Did my order go through?
- Why is the price that I paid different from the price on the ticket?