If you have tickets in your VibeVenue account that show as "Pending" and look like the image below, it means that you are actively transferring your tickets to someone or to a VibeVenue account.
If you are sending your tickets to someone else, they will receive an emailed or texted transfer link (depending on whether you sent the tickets to their email address or phone number, respectively), or they can accept them through their VibeVenue account by navigating to Tickets and choosing "Accept Tickets." After that, the status of the transfer will change to "Accepted" in your VibeVenue account. For more information on sending and accepting tickets, check out this article!
Note:
You do not need to send your tickets to your own phone or phone number. Mobile tickets will be displayed directly out of your SeatGeek account either using the SeatGeek mobile app or the SeatGeek mobile website on your mobile device.
You will not be able to access or otherwise manage a ticket while it is being transferred, but you can cancel a transfer at any time up until it is accepted by the transfer recipient. To cancel your transfer, click Cancel under the ticket details on the SeatGeek desktop website
or, on a mobile device, just tap the three dots next to where it shows “Pending” and then tap the cancel button to cancel your transfer.
Choosing to cancel a transfer from your account in this way will not cancel your order or invalidate your tickets.
How do I get my mobile tickets on my phone?
Many tickets purchased on VibeVenue can be accessed by any mobile device simply by logging into your account! That means that if you bought tickets online at your desktop computer, you can go to vibevenue.com on your mobile device or go to the mobile app and log in using the same email address and password you set during checkout. If you didn't set a password, simply tap "forgot password" on the login page and follow the instructions to set a new one.
Some mobile tickets must be presented through a third party platform. Check here for more info!
Mobile tickets cannot be mailed or converted to paper tickets.
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