Using your Google Wallet or Apple Wallet to hold and display mobile tickets – Softwriters

Adding tickets to your Google Wallet or Apple Wallet will allow you to access your tickets quickly and easily - even without internet or mobile network connectivity.

Many types of tickets are eligible to be added to your mobile device's Google Wallet or Apple Wallet for easy access. Other types of tickets, especially NCAA football tickets outside of SeatGeek, may require the use of Google Wallet or Apple Wallet in order to be displayed.

Regardless of whether the tickets are in your SeatGeek account or a third-party platform, tickets eligible for use with Google Wallet or Apple Wallet will generally display a button to add your tickets to your mobile wallet somewhere on the same page as the tickets themselves.

Adding eligible tickets to your Google Wallet or Apple Wallet

Please note that when a ticket is added to your Google Wallet or Apple Wallet, it will likely no longer display in your SeatGeek or third-party platform account and will need to be displayed from the mobile wallet itself.

From your SeatGeek account:

Navigate to your Tickets and tap the event to view your barcodes.
Scroll down until you see a button which says "Add to Apple Wallet" or "Add to Google Wallet."
Tap that button and follow the guided prompts to finish adding your tickets to your digital wallet!

From your NCAA event's host school or venue account:

Once you’ve received your event tickets, go ahead and log in - or create a new account - with the event's host school or venue.

Note:

If you need a new account, make sure to create it using the same email address where you received your tickets.
Upon logging in, you’ll be shown your tickets in your internet browser. Follow the prompts you are given and tap the button which says "Add to Apple Wallet" or "Add to Google Wallet" so that you can access your tickets on game day!
Finally, select “Done” to finish adding them to your wallet.

From other platforms or third-parties:

Navigate to your tickets or your event info within the the third-party platform
Generally, the option to add your tickets to your Google Wallet or Apple Wallet will be beneath or next to your tickets!

Accessing your tickets from your Google Wallet or Apple Wallet

Google Wallet:

After adding your ticket, open up your mobile Google Wallet app
Select the "Set up contactless" option at the top of the screen
Swipe up from the bottom of your screen and select the tickets you want to view
Tap the "Show code" button and you should see your barcode or QR code!

Apple Wallet:

After adding your tickets, open up your mobile wallet app
Select the ticket you want to view
Hold your phone to the ticket scanner at the venue to scan your ticket

I'm having trouble adding my tickets to my Google Wallet or Apple Wallet

Not all tickets will be eligible for use with your Google Wallet or Apple Wallet. Many special offer tickets, VIP passes, tickets which must be printed or presented in another physical format, and tickets which you have sent to someone else or sold will not be eligible for use with either mobile wallet. Each ticketing platform may also have additional regulations.
If you are receiving an error while trying to add your tickets to your Google Wallet or Apple Wallet, check out this troubleshooting guide!