Colleen Cimone

If your event is postponed, marked TBD, or rescheduled, your tickets will most likely be valid for the new date. SeatGeek will reach out to you with the new event date once it is set. If the venue ...

What are refundable tickets?We know plans change and flexibility is important. SeatGeek’s refundable tickets service can be purchased to provide you the opportunity to maintain your peace of mind a...

We know how frustrating it can be to run into an error when you’re trying to accept your mobile tickets—especially when you’re getting ready for an event. That’s why we’ve put together this guide t...

Having trouble transferring tickets from your SeatGeek account?If you’re seeing an error while trying to transfer your tickets to someone else, don’t worry - it’s usually a quick fix. Here are the ...

To upload tickets, visit the Tickets section of your SeatGeek account on SeatGeek.com or the SeatGeek mobile app, where you'll see a button that says "Add" near the top of the page: Select "Add," ...

Your account number is the same as the season ticket account number from your original ticket provider. You can find it above the main navigation bar in your account manager. Español

The secondary ticket market is made up exclusively of tickets hoping to be resold after their original purchase from a venue's box office, which is also known as the primary ticket market. Aside fr...

SeatGeek has different filters that help you find the perfect set of tickets, no matter your preference! iOS AndroidWeb When viewing an event, you'll first be asked to select how many tickets y...

SeatGeek's Smart Pricing is a feature which gets you the most out of selling your tickets! A multi-faceted algorithm considers various factors (like historical sales, event data, real-time supply a...

Since SeatGeek is a marketplace that lets fans of live events buy and sell tickets, we're unable to refund, cancel, or exchange tickets and we are not able to increase or decrease the amount of ti...